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Reservation
We are looking forward to discussing your planned trip and to learning more of your unique requirements.
If you would like to receive more information about Chez Bear and our services please complete the reservation request form opposite. You will receive an immediate reply by email.
To discuss Chez Bear and your requirements with us directly please contact us by email or telephone.
Please check availability here.
info@chezbear.com
+33 (0)6 74 66 45 81
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Chalet Terms and Conditions for Exclusive Use
Upon confirmation, a 30% non-refundable deposit will be payable immediately. Full
payment for your holiday must be received in full at least 8 weeks before the start date of your holiday. If Chez Bear does not receive full payment we reserve the right to cancel your holiday. All payments made by you are not refundable, except as detailed below. Subletting of any part of the holiday to persons other than those named in the booking process is prohibited. For bookings made within 8 weeks of departure the full cost of the holiday is payable immediately.
Booking Prices Includes:
- Accommodation
- Full concierge service
- Champagne reception
- Daily breakfast, afternoon tea and dinner in seven nights
- Children's supper
- Bar with beer, soft drinks and spirits*
- Daily housekeeping of the chalet
- Bathrobes, towels, bed linen and bath products
- Free wireless
- Internet access
- Free local telephone calls
- Airport transfer via service company, chalet minibus or private taxi
- Resort chauffeur service to and from the ski pistes
- Ski pass & Ski Hire & Ski Lessons booking Service**
- Ski hire delivery or pick up service
*One set of bar spirits will be provided for your stay.
** See ‘Provision of Concierge Services’.
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Terms and Conditions 2
Booking Price Excludes:
- Flights, insurance, lift passes, ski rental, ski lessons, childcare arrangements
- Any other item not specifically mentioned
Provision of Concierge Services:
Both prior to and after confirming your booking, we may discuss further concierge services not included in your booking price such as, but not limited to, private nannies, ski instructors, ski school group lessons, ski guides, lift passes and equipment rental, etc. If you have any special requests (for example dietary requirements, cots or room location), please let us know at the time of booking. The availability of such services can in no way be guaranteed.
Transport:
It is your responsibility to make your group's flight arrangements. Please inform us of your own flight arrangements at least four weeks prior to departure in order for transfers to be arranged accordingly. We cannot accept liability or pay any compensation if you miss any flight(s) or transfer(s), or if they are delayed for any reason. We cannot accept liability if you mislay or destroy travel documents and no credit or refund will be given if you fail to take up a component of your holiday as a result.
Security and Damage Deposit:
A 10% security deposit is payable to Chez Bear at the time of arrival. This money is held by us during your stay and will be refunded to you upon checkout net of any charges to cover for any damages incurred by you and your party during your stay. |
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Terms and Conditions 3
Cancellation:
If a booking is cancelled you must inform Chez Bear in writing immediately. Upon
receipt of the written cancellation, the following charges are applicable:
- Period before departure : Over 8 weeks - Charge Deposit
- Period before departure : 5 to 8 weeks - Charge 40% of holiday cost
- Period before departure : 3 to 5 weeks - Charge 60% of holiday cost
- Period before departure : 2 to 3 weeks - Charge 80% of holiday cost
- Period before departure : Less than 2 weeks - Charge 100% of holiday cost
Changes and Cancellations by Chez Bear :
We will inform you as soon as reasonably possible if we need to make a significant change to your confirmed arrangements or to cancel them. We will also liaise with you in relation to any alternative arrangements to accommodate, but we will have no further liability to you.
Insurance :
You are strongly recommended to take out personal travel insurance for all members of your party. Insurance should include and cover against the cost of cancellation by you and assistance (including repatriation) in the event of accident or illness. Please read your policy details on receipt and ensure that you take them with you on holiday. |
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